For finance
For clients
Keep matter work, approvals, and billing collaboration moving inside Microsoft Teams
The pulse application, one of evergreen’s end user applications, gives law firms a single workspace inside Microsoft Teams to manage matter activity, time entry, approvals, billing collaboration, collections follow-ups, and internal requests.
Lawyers, partners, and finance teams can update records, resolve approvals, and coordinate billing tasks without switching systems.
Matter work stalls when approvals and billing signals are scattered
In many law firms, operational activity across matters is fragmented. Time entry, approvals, billing feedback, and internal requests move through separate tools and conversations. This slows down progress and delays the transition from work completed to invoices issued. Without a shared workspace, lawyers and finance teams spend time coordinating updates instead of advancing matters toward billing.
Approval requests circulate through email or chat without clear tracking
Lawyers struggle to locate where time entries or updates should be recorded
Billing teams wait on missing inputs before invoices can move forward
Collections follow-ups slip between practice teams and finance
Bring matter activity, approvals, and billing coordination into one workspace
The pulse application, part of evergreen’s end user applications, centralizes operational activity across matters. Lawyers record time, managers review approvals, and finance teams collaborate on billing tasks from the same workspace inside Microsoft Teams.
Because activity stays connected, teams can see where work is progressing, where approvals are pending, and where billing preparation needs attention.
- Manage matter time entry, leave requests, and approvals from one location
- Coordinate billing collaboration between lawyers and finance teams
- Reduce billing delays and revenue leakage through real-time visibility
Surface operational signals before billing delays occur
The pulse application provides each role with a focused view of tasks, approvals, billing activity, and collections follow-ups. Lawyers, partners, and finance teams see the work that requires attention without navigating multiple systems.
Capture time and expenses without interrupting legal work
Administrative tasks often interrupt billable work. The pulse application simplifies time entry and expense submission so lawyers can update records quickly while remaining focused on client matters.
- Record time, expenses, and leave requests directly inside Microsoft Teams
- View balances, submission status, and deadlines instantly
- Link entries to matters and synchronize them with evergreen automatically
Move approvals forward with full operational context
Approvals often stall because decision makers lack context. The pulse application gives partners and managers visibility into requests, comments, and supporting details so approvals move forward without repeated follow-ups.
- Review and approve time, expenses, leave, and billing actions quickly
- Access request history, comments, and linked matter information
- Route approvals according to firm policies and operational rules
Resolve billing questions earlier in the matter life cycle
Billing adjustments frequently surface late in the cycle when invoices are being prepared. The pulse application allows lawyers and finance teams to review draft invoices together and address issues earlier.
- Compare invoice details with billing terms and agreed rates
- Improve time narratives so invoices align with client expectations
- Preview realization impact before approving write-downs or adjustments
Strengthen collections discipline across the firm
Collections performance improves when finance teams see risks earlier. The pulse application organizes collections activity across matters and clients, so follow-ups remain visible and structured.
- Review aging invoices by client, matter, partner, or risk category
- Track payment commitments, disputes, and escalation history
- Prioritize outreach based on invoice aging and follow-up activity
Keep lawyers and teams aligned on operational work
Legal professionals manage responsibilities beyond billable work. The pulse application centralizes tasks, professional updates, and internal coordination, so teams stay aligned.
- View assigned matter tasks, deadlines, and progress
- Maintain profiles with practice areas, certifications, and professional development records
- Exchange structured feedback tied to performance reviews
Use guided insights to resolve operational issues faster
Users can retrieve information, review operational signals, and act on tasks directly within their workspace, reducing the need to search across systems.
- Generate summaries of matter activity or approval status
- Retrieve matter billing details or operational updates instantly
- Automate reminders, follow-ups, and reassignment tasks from chat
Complete tasks, approvals, and billing reviews in just a few steps
The pulse application, part of evergreen’s end user applications, provides a structured way to manage operational activity across matters.
- Step 1
Access the pulse application in Microsoft Teams to open your role-specific workspace.
- Step 2
Review matter tasks, approvals, or billing collaboration items requiring attention.
- Step 3
Retrieve information or complete actions directly from the workspace.
Built to support the teams responsible for matter progress
The pulse application supports the teams responsible for moving matters from work completed to billing and payment.
Finance and billing teams
Track collections activity, resolve billing issues earlier, and maintain visibility into Work-in-Progress (WIP), Accounts Receivable (AR), and expected cash flow.
Partners and matter leaders
Monitor matter activity, review approvals, and address billing issues before invoices are issued.
Lawyers and legal professionals
Access assigned matters, record time entries, request leave, and review feedback directly within Microsoft Teams.
Practice managers and team leads
Approve time and expenses, review feedback, and monitor lawyer utilization across teams.
evergreen and empower working together within your Microsoft tenant
evergreen provides the operational and financial foundation for law firms, connecting matter activity, time capture, billing workflows, and financial data within one governed system.
empower is the decision intelligence layer that sits above the systems of record including evergreen or other platforms already used by the firm. It interprets operational data, applies services-specific context, and uses AI agents and copilots to guide decisions across the matter lifecycle.
Because insights are grounded in real firm data, lawyers, finance teams, and practice leaders can resolve approval delays earlier, coordinate billing activity faster, manage collections with clearer visibility, and keep matter workflows moving with greater control.
Explore other evergreen end user applications
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onboarding application
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FAQs
What is the pulse application used for?
The pulse application, one of evergreen’s end user applications, provides a Microsoft Teams workspace where law firms manage matter-related tasks, time entry, approvals, billing collaboration, and internal requests in one place.
Can the pulse application help with collections and billing follow-ups?
Yes. The pulse application supports collections workflows by organizing aging invoices, follow-up activity, dispute status, and escalation notes so finance teams can maintain consistent outreach and reduce lockup.
How does billing collaboration work in the pulse application?
Billing teams and legal teams can review draft invoices together, clarify time narratives, address billing questions, and finalize adjustments inside Microsoft Teams, reducing back-and-forth and late-cycle rework.
How does the pulse application improve coordination across the firm?
It centralizes operational activity that typically gets scattered across tools. Lawyers, partners, practice support, and finance teams can see what is pending, what is blocked, and what needs action without chasing updates.
What does empower do in this model?
empower acts as the decision intelligence layer that analyzes firm data and guides next actions. It surfaces operational signals that help teams address bottlenecks earlier across approvals, billing collaboration, and collections.